800+ requests in 1.5 years · 2 funnels: residents and events · CRM, analytics and payments in one window

“Before this, frankly, we were using whatever was at hand: different chatbots, different messengers. But it was inconvenient, because it was all in separate windows, and a lot of time went into somehow systematizing it.”Vyacheslav Burdyukov, founder

THE BUSINESS

Nerabochee Mesto coworking in Kyiv. Two products: workspace rental (residency) and paid events. Clients come through the site: future residents sign up for a test-drive, event participants register and pay for a ticket. Vyacheslav Burdyukov runs the platform himself, for about a year and a half.

BEFORE LEELOO

In Vyacheslav's words, the coworking used whatever was at hand: different chatbots and different messengers, each in its own window. A lot of time went into pulling it all into a system. Managing requests on the fly was hard.

WHAT WAS BUILT

Vyacheslav set up the platform himself, without an agency. Two jobs: resident lead generation and event sales. A potential resident signs up for a test-drive on the site, and the request lands in the CRM. Events have separate tunnels: registration and ticket payment inside the same system. People who showed interest in a specific topic are brought back by smart broadcast to the next events of the same type. The same traffic is used to win back former residents or to close those who have not become residents yet. CRM, request and sales analytics, payments and payment analytics all sit in one window.

THE RESULTS

In a year and a half on the platform the coworking handled more than 800 residency and event requests. While recording the review, Vyacheslav sees two new event requests in the system for that day. The single window raised productivity: requests, their status, sales and payments are visible in one place. Over that time, he says, the system became more logical and clearer every day.

• 800+ requests handled through Leeloo: residency and events
• 1.5 years running the platform on his own, without an agency
• 2 funnels: a test-drive for future residents and event registration with payment
• Smart broadcasts bring people back to events on the topic they were interested in
• CRM, request analytics and payments in one window instead of scattered chatbots

WATCH THE FULL STORY

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QUESTIONS

How many requests has Nerabochee Mesto coworking handled through Leeloo.ai?

More than 800 requests in roughly a year and a half: test-drive sign-ups for residents and event registrations with payment. The figure is given by Nerabochee Mesto founder Vyacheslav Burdyukov in his video review of Leeloo.ai; he gives no breakdown by request type.

How does Nerabochee Mesto coworking use Leeloo.ai?

For two jobs: resident lead generation (test-drive sign-up on the site) and event registration with payment. Each event has its own tunnel, and smart broadcasts bring interested people back. Nerabochee Mesto keeps Leeloo.ai CRM, analytics and payments in one window.

What did Nerabochee Mesto coworking use before Leeloo.ai?

Assorted chatbots and messengers in separate windows. A lot of time went into systematizing them, and managing requests on the fly was hard. After Nerabochee Mesto moved to Leeloo.ai everything sits in one window, which, the founder says, noticeably raised productivity.